As of Monday, 26th March 2007, the bridge number will change for all ICA Teleclasses. This change is in response to reports ICA has received from students experiencing difficulty with the current bridge line. The new bridge line is
REGULAR BRIDGE LINE: +1 218 486 1300
ACCESS CODES: Each course has its own access code. These are
* Supervised Coach and Graduation: 980250
* Support and information calls: 383236
* Foundation Coach: 100363
* Advanced 1: 504460
* Advanced 2: 275362
* Power Tools: 700408
* Communities of Practice: 709903
* Business Building Coach: 796930
* Student Clubs and Teleclasses: 715248
ICA has tested these new lines and we believe they are of a superior quality and trouble free for callers using regular phone lines. Skype callers may still experience some difficulties due to Bridge line technology and skype technology not yet being fully compatible. Students are most welcome to continue to dial in using skype but we recommend you have a phone card or regular phone line handy as a back up.
Unlike our current lines, these bridge lines require a moderator to ’start’ the call. If you arrive before the class moderator (trainer), just press the star key on your phone and you will be placed on hold until the moderator joins the call. If for some reason, after 10 minutes, the moderator does not join the call, please hang up and dial the Emergency Bridge line. This line does not require a moderator and students will be able to connect with each other and continue on with the class if they want to. Please also nominate a member of the group to email support@ica.helpserve.com and karen@icoachacademy.com to alert us to the situation.
EMERGENCY BRIDGE LINE: +1 605 772 3744
ACCESS CODE: 840099#
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